Our latest feature, Snapfix Chat integrates seamlessly into the Snapfix platform. It is now available for all Snapfix users under your current subscription plan. You may need to re-load your app to access chat.
Introduction
Snapfix Chat integrates seamlessly into the Snapfix platform, offering centralised, professional, and secure communication. Snapfix Chat solves common frustrations associated with traditional messaging apps, ensuring better team collaboration, intelligent notifications, and improved professional boundaries.
🚀 Key Features of Snapfix Chat
Centralised Communication
Seamlessly integrate team messaging directly into your Snapfix workflow.
Real Time Collaboration
Instant team connection to prioritise and resolve issues swiftly.
Unified Information
Immediate access to essential details, including photos, room references, and task statuses.
Efficient Problem Solving
Rapidly coordinate room changes, urgent requests, and maintenance tasks.
Enhanced Professionalism & Security
Replace fragmented messaging systems with secure, structured, and professional communication.
Your Communication Hub
Snapfix Chat transforms team collaboration, driving exceptional operational outcomes. You can bring the whole organisation in, Snapfix has no user limits.
Core Functionalities of Snapfix Chat
Automatic Chat Groups
Automatically creates chat groups based on existing task groups (e.g., Maintenance, Housekeeping), ensuring instant connectivity.
Direct Messaging & Manual Groups
Users can directly message colleagues or manually set up custom group chats for specific conversations.
Task Integration (Coming Soon)
Future updates will allow seamless conversion of chat conversations directly into Snapfix tasks.
Intelligent Notifications (Coming Soon)
Notifications respect user-defined shifts and work-life balance, ensuring users only receive relevant alerts.
Rich Media Support
Easily share images, voice notes, and (in future updates) videos and documents directly in chat.
Desktop Version (Coming Soon)
Keep on top of your communications at your desk or on the go, we have you covered.
❓ Frequently Asked Questions
Q: Can't see the Chat icon?
A: Re-load your app 🔄
Q: Are Snapfix chats secure and private?
A: Yes. Snapfix Chat is specifically designed with enhanced security and data privacy for professional communication.
Q: How do I manage out-of-hours notifications?
A: Notifications can be tailored according to shift schedules. Users should set their preferred notification hours in their profile settings.
Q: Can I create tasks directly from chat messages?
A: Yes, creating tasks from chat messages will be supported soon. This functionality isn't available immediately but will be included in the next update. Currently, a user can copy a chat and paste it into a task.
Q: How does Snapfix Chat help maintain professional boundaries?
A: By clearly separating professional messages from personal conversations, Snapfix Chat ensures your professional communications remain secure, organised, and private.
Q: Who can see and manage chat groups?
A: Chat groups are automatically created based on your Task Groups. Users can also manually create private groups or direct messages as needed.
🎥 Quick Video Introduction
📚 Further Reading
📖 Getting Started with Snapfix
📖 Managing Groups & Users
Need Assistance? Contact Snapfix Support
📧 Email: support@snapfix.com