Groups are used to organize tasks around a topic or a team e.g. Maintenance, Guest Requests etc.
1) Tap the FIX icon.
2) Tap the Groups tab.
3) Tap the blue + icon at the top-right of the screen.
4) Choose the “Create a new Group” menu item.
5) You can enter a group-name of your choice, or choose one of the suggestions. Note that you can change the group name at any time.
6) Tap the “Create Group” button.
Your new group is now created. Tap the settings icon to update the group Details, Users and tags.
Please see this video for more information.