Housekeeping in Snapfix: the daily flow
How a room goes from dirty to inspected, and who does what.
Snapfix turns each room that needs cleaning into a task. Here is the journey a room takes in a normal day.
- The task appears. Your housekeeping manager plans the day in the Snapfix web app. Cleaning tasks are shared across the team on today's schedule.
- You start the clean. Open the task on your phone and tap the yellow circle. The task is now in progress.
- You work through the checklist. The checklist card on the task shows how far through you are.
- You finish the clean. Tap the green circle. The task is completed.
- The inspection unlocks. Green on the clean unlocks the inspection for that room. The inspector checks the room and approves it, or rejects it with a note.
- If the room is rejected, Snapfix creates a Correction clean with the inspector's note, and a Correction inspection that stays locked until the Correction clean is green.
Cannot clean a room yet? Snooze the task and choose a reason. The article Snooze a task shows how.
Spotted something broken, or something a guest left behind? Report it in Snapfix as you would any other job, with a photo, so the right team gets a task.